Frequently asked questions
I provide services in Missouri in the Northland of Kansas City including Gladstone, Parkville, Riverside, Claycomo, and Liberty. Due to the location of my home office, some areas are beyond my immediate service area. A $5 service fee is added to each visit in those cases.
Don't see your location? Contact me to see if I can service your area!
For Dog Walking and Drop-in Visits, it is required that you give notify us of cancelation at least 2 hrs prior to your service. If no cancellation notification is given/given after that 2 hour window, the client will be charged for that walk/visit.
For Pet Sitting you are required to give us 7 day notice, otherwise you are required to pay in full.
This will depend on the severity of the aggression issues. If the pet has aggressively bit someone in the past then no, I cannot provide service. In the New Client Questionnaire you will be asked about any behavioral issues. If your pet does have issues that I have questions about I will reach out to you to discuss them further.
Because an electronic door lock or batteries in a garage door keypad or remote can malfunction an additional way of getting into your house is recommended.
We highly recommend clients use a lockbox or hide their key in a disclosed location given only to us.
Note: Pet Care with Emma will not be held responsible for keys that a client asks to keep on file.


